At Maxout Fitness, customer satisfaction is our priority. We strive to deliver high-quality men’s gym wear. If you are not completely satisfied with your purchase, please review our policy below.
Returns
We accept returns only under the following conditions:
- The product is damaged, defective, or incorrect when delivered.
- The return request is raised within 7 days of delivery.
- The product is unused, unwashed, and in its original condition with all tags, labels, and packaging intact.
Returns will not be accepted if:
- The product has been used, washed, altered, or damaged by the customer.
- The original tags or packaging are missing.
- The return request is made after 7 days of delivery.
Exchange Policy
We offer exchanges for:
- Incorrect size (subject to stock availability)
- Damaged or defective products
- Incorrect item delivered
Customers must contact our support team within 7 days of receiving the order.
Refund Policy
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed within 5–7 business days.
- The refund will be credited to the original payment method used during the purchase.
For Cash on Delivery (COD) orders, refunds will be transferred to the customer’s bank account after verification.
Non-Returnable Items
The following items are not eligible for return or refund:
- Used or washed products
- Products without original tags
- Products damaged due to customer misuse
- Clearance or sale items (unless received damaged or incorrect)
Cancellation Policy
Orders can be cancelled only before they are shipped.
Once an order has been dispatched, it cannot be cancelled.
Return Shipping
If the return is due to:
- A damaged product
- A defective product
- An incorrect item delivered
Maxout Fitness will bear the return shipping charges.
If the return is requested for any other reason, the customer may be responsible for the return shipping cost.
How to Request a Return
To request a return or exchange, please contact us with:
- Order Number
- Name
- Contact Number
- Reason for Return
- Photos of the product (if damaged or defective)
Contact Us
Maxout Fitness
📧 Email: reachus@lightcyan-oryx-602609.hostingersite.com
📞 Phone/WhatsApp: +91-7011700983
🌐 Website: https://lightcyan-oryx-602609.hostingersite.com
This policy applies to all purchases made through the Maxout Fitness website. Maxout Fitness reserves the right to modify this policy at any time without prior notice.